Cancellation and Refund Policy for TenderlyTaught
At TenderlyTaught, we strive to provide the best possible educational experience for our students. However, we understand that there may be circumstances where you need to cancel your enrollment. Please read our Cancellation and Refund Policy carefully to understand your rights and obligations.
1. Cancellation Policy
- You may cancel your enrollment at any time by contacting our support team at info@tenderlytaught.com or by calling +91 9022879515.
- Cancellations must be requested within the first seven (7) days from the date of purchase to be eligible for a refund.
2. Refund Policy
- Eligibility for Refund:
- Refunds are available only if you have not received access to the Learning Management System (LMS) and online learning materials within thirty (30) days of your purchase.
- Refunds will be processed only upon your formal request. Please contact our support team with your refund request within the stipulated time.
- Refund Request Process:
- To request a refund, please email info@tenderlytaught.com or call +91 9022879515 with your order details and the reason for your request.
- Our team will review your request and respond within five (5) business days.
- Refund Processing:
- Once approved, refunds will be processed back to the original payment method within seven (7) to ten (10) business days, depending on your payment provider’s policies.
- Please note that any processing fees incurred during the original transaction may be deducted from the refunded amount.
3. Non-Refundable Circumstances
- No refunds will be provided if access to the LMS and online learning materials has been granted and utilized.
- Refunds will not be issued for cancellations made after the seven (7) day period from the date of purchase, unless the specific conditions mentioned above are met.
4. Contact Information
- For any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:
- Email: info@tenderlytaught.com
- Phone: +91 9022879515
Please note: By enrolling in TenderlyTaught’s educational services, you acknowledge that you have read and understood this Cancellation and Refund Policy and agree to its terms.