TenderlyTaught

Privacy Policy for TenderlyTaught Educational Services Private Limited

Effective Date: 06/08/2024
Company Name: TenderlyTaught Educational Services Private Limited
Brand Name: TenderlyTaught | Website : www.tenderlytaught.com


 

TenderlyTaught Educational Services Private Limited (“we,” “our,” “us,” or “TenderlyTaught”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website, online coaching services, and any other interactions with us.

1. Information We Collect

1.1 Personal Information

When you register for our services or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Student’s name, age, current school name, and grade level
  • Student’s name parent’s or any family members name.
  • Payment information (such as credit/debit card details)
  • Communication preferences

1.2 Non-Personal Information

We may also collect non-personal information automatically as you interact with our services:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time and date of access

2. How We Use Your Information

TenderlyTaught uses the information we collect to:

  • Provide, operate, and maintain our online coaching services.
  • Process your enrollment and payment transactions.
  • Communicate with you regarding your account, services, and customer support.
  • Send you updates, newsletters, and promotional materials (only if you have opted in).
  • Improve our services, website functionality, and user experience.
  • Comply with legal obligations and protect our rights.

3. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our services, processing payments, and conducting business. These providers are contractually obligated to keep your information confidential and use it solely for the purpose of providing services to TenderlyTaught.
  • Legal Compliance: We may disclose your information when required to do so by law, or in response to a court order, subpoena, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include secure server technology, encryption, and access controls. However, no data transmission over the internet can be guaranteed as completely secure, and we cannot ensure or warrant the security of any information you transmit to us.

5. Your Rights and Choices

  • Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or by contacting us directly.
  • Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us.
  • Data Deletion: You may request the deletion of your personal information by contacting us. Please note that certain information may be retained as required by law or for legitimate business purposes.

6. Children’s Privacy

TenderlyTaught’s services are intended for use by parents and guardians on behalf of their children. We do not knowingly collect personal information directly from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

TenderlyTaught reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

TenderlyTaught Educational Services Private Limited
Phone: +91 9022879515
Email: info@tenderlytaught.com
Address2A4 Sapphire Chambers, First Floor, Baner Road, Baner, pune 411045 

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